Please read these terms and conditions carefully before using Symbonic's services and platform.
In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:
Persons under the age of 18 should use the Website only with the supervision of an Adult. Payment for Services must be made by an Adult.
These Terms and Conditions also apply to customers procuring Services in the course of business.
Subject to the exceptions in Clause 5 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Symbonic, our affiliates or other relevant third parties.
By continuing to use the Website you acknowledge that such material is protected by applicable intellectual property and other relevant laws.
Unless otherwise expressly indicated, all intellectual property rights including, but not limited to, copyright and trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.
Subject to the fair use provisions, you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by the relevant manufacturer or supplier.
Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.
The Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Symbonic or that of our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them.
Those wishing to place a link to the Website on other sites may do so only to the home page of the site without prior permission. Deep linking (i.e. links to specific pages within the site) requires the express permission of Symbonic.
When using any System on the Website you should do so in accordance with the following rules. Failure to comply with these rules may result in your Account being suspended or closed:
In order to procure Services on this Website and to use certain other parts of the System, you are required to create an Account which will contain certain personal details and payment information.
It is your responsibility to ensure that Account details are kept secure at all times. We will not be held liable for any damages, losses, costs or expenses resulting from the disclosure of Account login information.
Either Symbonic or you may terminate your Account. If we terminate your Account, you will be notified by email and an explanation for the termination will be provided.
If we terminate your Account, any current or pending Services will be cancelled and any refunds will be provided at our sole discretion.
Whilst every effort has been made to ensure that all general descriptions of Services available from Symbonic correspond to the actual Services that will be provided to you, we are not responsible for any variations from these descriptions.
We do not represent that Services will be available. All Services are subject to availability. We reserve the right to discontinue any Services at any time.
No part of this Website constitutes a contractual offer capable of acceptance. Your order constitutes a contractual offer that we may, at our sole discretion, accept.
We will confirm acceptance of your order by sending you an order confirmation email. Only once we have sent you an order confirmation email will there be a binding contract between Symbonic and you.
If you are a consumer based within the European Union, you have a statutory right to a "cooling off" period. This period begins once your order is confirmed and ends at the end of 14 calendar days after that date.
You may cancel the contract at any time up to and including 14 calendar days after the date on which the contract was formed. Cancellation rights do not apply to Services that have been fully performed.
Use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by this reference.
All personal information that we may collect will be collected, used and held in accordance with applicable data protection laws and your rights under those laws.
We may use your personal information to:
We make no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, or that it will not infringe the rights of third parties.
To the fullest extent permissible by law, we accept no liability to any User for any loss or damage, whether foreseeable or otherwise, in contract, tort, for breach of statutory duty, or otherwise, arising out of or in connection with the use of the Website or the use of or reliance upon any Content included on the Website.
Symbonic reserves the right to change the Website, its Content, or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes.
The Website is provided "as is" and on an "as available" basis. We give no warranty that the Website or services will be free of defects and/or faults.
We provide no warranty that the Website will be available at any specific time or will be uninterrupted.
These Terms and Conditions and the relationship between you and Symbonic shall be governed by and construed in accordance with the laws of the United States. Symbonic and you agree to submit to the exclusive jurisdiction of the courts of the United States.
Last Updated: January 2025